OUR CUSTOMER COMMITMENT
THANK YOU FOR YOUR BUSINESS!
We are dedicated to providing you with high quality filling and capping systems, parts and services at competitive prices! Your business is important to us and your satisfaction is guaranteed!
IMS continues to grow and progress with you through:
- Added engineering support.
- Added skilled technical service support.
- Building high speed capping presses fitted and customized to your specific needs; based on years of experience and listening to your feedback.
- Building short production, high speed and lab type heat sealers.
- Our tested and guaranteed capping press reconditioning program.
IMS continues to offer top rate service through:
- 24 hour on call technical support.
- Emergency parts will arrive within 24 hours from order.
- Regular maintenance programs to ensure safe operation and maximum line efficiency.
- Preventative maintenance contracts are available to all IMS customers with a 10% discount advantage on parts and service.
IMS provides you with equipment:
- Proudly built in America.
- At lower costs than parts from overseas (including the exchange rate inflation).
- Always providing the best quality available!
IMS is free to offer you more cost-effective solutions.
IMS will continue to provide high quality parts and service, while being responsive to your needs for ongoing improvements. Our door is always open to any requests or suggestions that will help us to improve our products and services for you!
We appreciate the opportunity to serve you!
Sincerely,
Marty Kleinhardt
General Manager
IMS - Integrity Machines Services