With IMS as your industry partner, you’re never alone. Our ongoing service and support allows us to provide solutions to our customers 24/7. This includes on-site and remote support and access to our preferred vendors list. From part replacement to full upgrades and preventative maintenance—IMS is an industry leader in foil sealing and capping, all while exceeding our customer’s needs.
We offer training for all mechanics and operators. This hand-on-learning experience is crucial. Customer-specific troubleshooting allows operators to fully understand the process and allows them to evaluate any potential issues. During our training sessions, we provide a manual to keep for reference and visual aids. A certification of completion is awarded at the end of training.